Thank you for your purchase.  We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it us for a full refund or exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@powersports-diag.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase (invoice), and mail your return the following address:

US return address: InterCoding INC, 11407 SW Amu St, Suite #AWQ033 97062, OR, Tualatin United States

EUROPE return address: InterCoding INC, Rastenfeld 151, Suite #AWQ033 3532 Rastenfeld Austria

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

You cannot return and refund digital goods like software licenses.

RETURNING DEFECTIVE OR INCORRECT ITEMS

If you receive a product that is defective or that is not the product you ordered, please return it to a InterCoding INC — and we will arrange for a replacement. If you would rather return the item by mail, please eMail us for special instructions at info@powersports-diag.com. We will cover all reasonable and customary ground shipping fees.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@powersports-diag.com